Terms and Conditions of Sale


Biomedical Nutrition Ltd. are completely dedicated to your total satisfaction.

If you have any suggestions or comments please contact us.

Our Contact details:

Biomedical Nutrition Ltd.
62 Kings Road,
LS29 9BZ

Phone: 0845 241 3446

Email: info@biomedlabs.co.uk

These terms and conditions apply to anyone accessing the website or placing an order. By doing either of these activities you agree to be bound by the terms and conditions displayed below. If you do not wish to be bound by the stated terms and conditions please do not use the website.

If you have any questions please contact us on +44 (0)208 852 8800. These conditions are also available via e-mail. Please send a message to info@biomedlabs.co.uk.

The expression ‘The Company’ shall mean Biomedical Nutrition Ltd., the sole owner of this website. No terms and conditions put forward by the Buyer/User, any verbal representation, guarantees, or other statements made by or on behalf of The Company, shall be binding unless confirmed in writing by a director of The Company. Your statutory rights are unaffected by these terms and conditions. We advise you to read this page carefully and if necessary print them for your reference.

Use of This Web Site

To be eligible to place orders on this website you must fulfil the following:

  • Be of 18 years or over
  • Orders must be accompanied by your real name, cardholders billing address, a landline phone number, e-mail address and any other requested information during the order process.
  • Provide a valid UK delivery address.
  • Use a valid credit/debit issued by a bank accepted by The Company.

We reserve the right to amend these terms and conditions when applicable. It is your responsibility to check any changes that have been made and we deem your continued use to be acceptance of these changes.

We accept no responsibility for external links from this site. Our permission is required before linking to this site. It is your responsibility to virus check all materials before downloading them from this site for any purpose. The Company accepts no liability whatsoever for any damage or loss by users or third parties, resulting from the use of this Website.

This website is the copyright of ‘The Company’. ‘Biomedical Nutrition Ltd.’ and ‘biomedlabs.co.uk’ and associated logos and images are copyright material. Permanent storage, copying, redistribution, or modification of the content of the site will be considered a breach of copyright and subject to legal proceedings. Prices and descriptions may only be downloaded on a temporary basis and printed for personal use & not presented to other parties. Other names and logos contained in this site may be trademarks or registered trademarks of their respective companies.

Making A Purchase

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on ‘Checkout’ and you will be asked for a few details that we need to be able to complete the order.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us once we have reviewed your order. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Product Descriptions and Images

Though we constantly strive to provide accurate and current information on this website, The Company will not be responsible for errors/omissions in product descriptions or the Buyer’s interpretation of those descriptions. We make no representations about the fitness for a particular purpose of any of the products.

All descriptions on this website are for guidance only.  Our products are bespoke and the full specification of each order will be confirmed with you after your order has been received and reviewed.  In any case, due to the bespoke nature of our products there may be variations in sizes, finish, colours and fabrics.  This is especially applicable if orders of similar items are placed at different times.

All images are for indicative illustration only.  Whilst representative of our products, product images on this web site may not be of actual products.  Some images are digital renderings of products and not real-life photographs.

Product Availability

We reserve the right to withdraw any product or offer from the website at our discretion, including the refusal of any transaction attributed to those products / offers.

Tax Charges

UK VAT is included in the prices displayed.

Credit Card Security

Payments made online are taken via PayPal. The Company will never see your bank or credit card details when you pay online.

Your right to Cancel

If for any reason you are not satisfied with the product(s) you have bought from us, please return them to us in the original packaging and condition within 7 days of receipt.

Please also enclose a letter explaining why you wish to return the product(s) and we will refund you in full within 28 days of the receipt of your returned order.

For all returns, except where the item is faulty, you will be required to arrange and pay for the return of the products to us. For faulty items, the cost of returned postage will be refunded to you.

To return any products to us, please:

1. Make sure to tell us whether you want an Exchange or Refund.
2. Pack the items safely, enclose the invoice and send it back to the address shown above.

We recommend that you obtain proof of posting since we cannot be responsible for packages lost in transit.

Please note, due to the nature of our products we cannot take returns of products where the product packaging has been opened, due to the risk of contamination.

Underwear Garments

Please ensure that underwear garments are tried on over your own underwear. We reserve the right to refuse returns or items where it is apparent that this has not been done. Please note we will exchange or give full refund to underwear garments provided that you return them to us in their original condition and packaging, unworn and unwashed, with all labels intact.

Delivery & Returns Policy

As part of the conditions of sale customers are required to inspect all goods on receipt and are to annotate the courier’s documentation with details of damage to either the packaging or the goods themselves. Where this is not done, and the Courier subsequently disputes liability, then Biomedical Nutrition Ltd will not be responsible for the costs associated with repair or replacement. In all cases, damage to goods is to be reported to Biomedical Nutrition Ltd at the earliest opportunity.

When you buy from us you have a cooling off period of seven days from the day you receive the goods. This means that if you decide that you do not want the product supplied then you can receive a full refund within 28 days provided that you notify us in writing within seven days of the receipt of product that you want to return it. You will remain liable for the actual carriage costs incurred by Biomedical Nutrition Ltd for both the issue and return of the goods. To claim under these terms the product must be unused, in the original undamaged packaging and the product must not be damaged in any way.

Biomedical Nutrition Ltd complies fully with prevailing UK/EU Consumer Protection / Distance Selling regulations.

Remittance Terms

All prices are in UK Sterling and inclusive of United Kingdom Value Added Tax.

Any quotation or published price is subject to alteration or withdrawal without prior notice as a result of fluctuation in exchange rates, increase in supplier’s prices, and error in published price or other costs beyond our control. Statement of price or a quotation does not constitute an offer. We will inform you of the correct price where the right to cancellation can be exercised.

Payment by credit/debit card, bank transfer or cheque will require clearance prior to delivery. All card payments are subject to security checks before any goods are despatched. If the issuing bank of your card does not for any reason authorise payment from that account, the order may be delayed or cancelled.

Title to the goods will remain with The Company until full payment is received.

English Law

If any part these terms and conditions shall be found to be unlawful it shall not affect the validity or enforceability of the remainder of the conditions. This contract is and shall be deemed to have been made in England and shall in all respects be governed by English Law.

Biomedical Nutrition Ltd.
62 Kings Road,
LS29 9BZ

Email: info@biomedlabs.co.uk

Registered in England and Wales. Company Registration No: 09225344

VAT Number: GB 195 3462 82

Biomedical Laboratories is a trading name of Biomedical Nutrition Ltd.

Registered Office:

62 Kings Road,
LS29 9BZ